Foul-mouthed at the counter
I was at Duane Reade the other day at 47th and 6th Ave. The check-out line was long (about 8 people waiting for the single clerk at the front registers). When the clerk looked up to see the line, she said "shit" very loud in a nasty sort of tone. Then she picked up the phone and paged someone. Several minutes later, a couple of employees came up from the lower level. The clerk yelled at them, "what the fuck were you both doing downstairs together? Look at this fucking line."
1. An adequate number of employees should be stationed at the front registers to handle customer traffic.
2. Employees should never swear at coworkers in front of a line of customers, some of whom may be children.
3. The store is generally quite dingy and dilapidated.