Wednesday, May 11, 2005

Foul-mouthed at the counter

I was at Duane Reade the other day at 47th and 6th Ave. The check-out line was long (about 8 people waiting for the single clerk at the front registers). When the clerk looked up to see the line, she said "shit" very loud in a nasty sort of tone. Then she picked up the phone and paged someone. Several minutes later, a couple of employees came up from the lower level. The clerk yelled at them, "what the fuck were you both doing downstairs together? Look at this fucking line."

Noted issues:
1. An adequate number of employees should be stationed at the front registers to handle customer traffic.
2. Employees should never swear at coworkers in front of a line of customers, some of whom may be children.
3. The store is generally quite dingy and dilapidated.

3 Comments:

At 5/20/2005 7:43 AM, Anonymous Anonymous said...

This is quite hilarious but surely addresses a serious issue. I have had my share of negative experiences at DR myself and seems I got plenty of company.

When is DR Corp. going to get their act together? Has anyone besides myself complained to corporate?

 
At 5/20/2005 7:45 AM, Anonymous Anonymous said...

I am so happy you have started this site. I am mourning the loss of the neighborhood pharmacy/ drugstore. HATE Duane Reade with such a passion. The stores are run so badly, dirty, nasty, the pharmacists don't seem to care at all and are hostile when answering questions and there is always a ridiculously long line.

 
At 12/01/2009 6:34 AM, Anonymous Duane Greedy said...

"Duane Greed" Is trying to Improve their Image by remodeling their stores with a new modern desing, but It's still the same ol' Duane Greed.

 

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